Getting started

Resources and support

Let us be a guide by your side as you learn Mural!

Written by Jen Butler
Updated over a week ago

How to use Mural - your quickstart guide

The basic steps to get started in Mural in 15 minutes or less.

Written by Jen Butler
Updated over a week ago

Mural’s upgraded user interface: what’s new?

Discover the differences in our updated user interface.

Written by Brian Saladino
Updated over a week ago

Sign up for a MURAL account

Use your email, Google account, or Microsoft account to sign up for MURAL.

Written by Brian Saladino
Updated over a week ago

What is Mural?

Mural is a digital environment designed to make collaboration visual, accessible, and engaging for your entire team.

Written by Brian Saladino
Updated this week

Introducing the Mural Free plan

The Mural Free plan has all of the features you need to level up teamwork with imagination so that working together is fun and accessible.

Written by Mural
Updated over a week ago

Mural's new Learning Center

Learn everything from quick bites to deep subject dives on everything you can do with Mural!

Written by Perran Facey
Updated over a week ago

In-app Getting started guide

New collaborators will see this handy in-app guide for using Mural.

Written by Mural
Updated over a week ago

Access a mural's Help menu

Mural's Help menu is an easily-accessible guide by your side.

Written by Mural
Updated over a week ago

Introduction to the Mural dashboard

Learn the ins and outs of your Mural dashboard.

Written by Jen Butler
Updated over a week ago

Introduction to the canvas and navigation

Learn what’s what on your mural canvas and how to navigate around it.

Written by Brian Saladino
Updated over a week ago

Introduction to objects

Get your ideas down on your canvas using objects in Mural.

Written by Brian Saladino
Updated over a week ago

Introduction to collaborator types

Learn the differences between members, guests, visitors, and administrators in MURAL.

Written by Jen Butler
Updated over a week ago

Introduction to Mural's structure

Learn about the basic structure of workspaces, rooms, folders, and murals and how those differ with each plan.

Written by Jen Butler
Updated over a week ago

Introduction to facilitation

With Facilitation Superpowers®, you can have a few tricks up your sleeve when leading a session in MURAL.

Written by Brian Saladino
Updated over a week ago

Reset your password

Keep your password up-to-date to secure your account, or reset your password if you forgot it.

Written by Perran Facey
Updated over a week ago

What devices is MURAL available for?

Supported hardware, software, and platform limitations.

Written by Perran Facey
Updated over a week ago

Two-factor authentication for individual members

Individual members can set up 2FA for added security

Written by Mural
Updated over a week ago

How to manage cookies

Manage how MURAL handles cookies.

Written by Perran Facey
Updated over a week ago

Data Protection & Privacy

We take data protection seriously here at MURAL.

Written by Mural
Updated over a week ago

Security warning when accessing URL external to MURAL

Written by Perran Facey
Updated over a week ago

How to find your workspaceID

Locate your workspaceID for easy tech support

Written by Perran Facey
Updated over a week ago

Frequently Asked Questions

Find answers to your most commonly asked questions

Written by Lucia
Updated over a week ago

FAQ: Recover a deleted mural, room, or workspace

With the right information, MURAL Support can help recover something you accidentally deleted.

Written by Jen Butler
Updated over a week ago

FAQ: SSO

Frequently asked questions in regards to SSO

Written by Lucia
Updated over a week ago

FAQ: Workspace settings

Keep your workspace up to date with answers to these frequently asked questions.

Written by Brian Saladino
Updated over a week ago

FAQ: Collaborator roles and access

Find answers to some frequently asked questions about collaborator roles and access.

Written by Brian Saladino
Updated over a week ago

FAQ: Mural and canvas

Frequently asked questions about being in a mural.

Written by Mural
Updated over a week ago

FAQ: Billing and plans

Frequently asked questions about billing and plans.

Written by Mural
Updated yesterday

Collaborating in MURAL

Increase collaboration potential by inviting teammates, guests, and visitors to your workspaces, rooms, and murals.

Written by Mural
Updated over a week ago

Switch from the Free plan to a paid plan

Make the most out of MURAL

Written by Mural
Updated over a week ago

Upgrade from a Free Trial to our Free Plan

Written by Mural
Updated over a week ago

MURAL Vocabulary

Learn a glossary of key MURAL-specific terms.

Written by Mural
Updated over a week ago

What is the activity log?

Written by Perran Facey
Updated over a week ago

What are areas?

Written by Perran Facey
Updated over a week ago

What are connectors?

Written by Perran Facey
Updated over a week ago

What is the dashboard?

The dashboard is as a central hub for all your Mural content.

Written by Perran Facey
Updated over a week ago

What are frameworks?

Written by Perran Facey
Updated over a week ago

What are groups?

Written by Perran Facey
Updated over a week ago

What is a guest?

Written by Perran Facey
Updated over a week ago

What is a member?

Written by Perran Facey
Updated over a week ago

What is mouse mode?

Written by Perran Facey
Updated over a week ago

What is a mural?

Written by Perran Facey
Updated over a week ago

What are mural settings?

Written by Perran Facey
Updated over a week ago

What are permissions?

Written by Perran Facey
Updated over a week ago

What is trackpad mode?

Written by Perran Facey
Updated over a week ago

What is view-only?

Written by Perran Facey
Updated over a week ago

What are visitors?

Written by Perran Facey
Updated over a week ago

What is a workspace?

Written by Perran Facey
Updated over a week ago

What are workspace settings?

Written by Perran Facey
Updated over a week ago

Join an existing mural or room

Use an email invitation or invite link from a colleague to access an existing mural or room.

Written by Brian Saladino
Updated over a week ago