Getting started

Essential Onboarding & Resources

Everything that you could ever possibly need to get you started in MURAL

Written by MURAL
Updated over a week ago

Collaborators in MURAL

Increase collaboration potential by inviting teammates, guests, and visitors to your workspaces, rooms, and murals.

Written by MURAL
Updated over a week ago

Introduction to MURAL - Live Demo

Get started in MURAL.

Written by MURAL
Updated over a week ago

What is MURAL?

A quick overview.

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Written by Emily Bianchi
Updated over a week ago

Start an account and verify your email

This article describes how to verify your email, and troubleshoot if you aren’t getting your verification email.

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Written by Emily Bianchi
Updated over a week ago

Introducing the MURAL Free plan

The MURAL Free plan has all of the features you need to level up teamwork with imagination so that working together is fun and accessible.

Written by MURAL
Updated over a week ago

Best practices for better performance in MURAL

Obtain better performance with these useful tips.

Written by Support
Updated over a week ago

MURAL's new Learning Center

Learn everything from quick bites to deep subject dives on everything you can do with MURAL!

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Written by Emily Bianchi
Updated over a week ago

What do I use MURAL for?

Common use cases for visual collaboration.

Written by MURAL
Updated over a week ago

Tips for getting started

MURAL helps you work better.

Written by MURAL
Updated over a week ago

Collaborator Cheat Sheet

New users will see this handy guide to using MURAL, it can also be accessed at any time.

Written by MURAL
Updated over a week ago

Help Options

Get faster answers to your questions.

Written by MURAL
Updated over a week ago

Reset your MURAL password

Change your passwords to stronger ones and protect your account entirely or reset if you forgot your password.

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Written by Emily Bianchi
Updated over a week ago

What devices is MURAL available for?

Supported hardware, software, and platform limitations.

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Written by Emily Bianchi
Updated over a week ago

Two-factor authentication for individual members

Individual members can set up 2FA for added security

Written by MURAL
Updated over a week ago

Technical requirements to run MURAL

Stay up-to-date for smooth sailing.

Written by MURAL
Updated over a week ago

Best practices when connecting to MURAL

Common problems and their solutions when trying to connect to MURAL

Written by Wout Hermans
Updated over a week ago

How to manage cookies

Manage how MURAL handles cookies.

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Written by Emily Bianchi
Updated over a week ago

Sign up with Google

Get into MURAL quickly and securely.

Written by MURAL
Updated over a week ago

Sign up with Microsoft

Get into MURAL quickly and securely.

Written by MURAL
Updated over a week ago

Data Protection & Privacy

We take data protection seriously here at MURAL.

Written by MURAL
Updated over a week ago

Security warning when accessing URL external to MURAL

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Written by Emily Bianchi
Updated over a week ago

How to find your workspaceID

Locate your workspaceID for easy tech support

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Written by Emily Bianchi
Updated over a week ago

Error handling in MURAL

Understand common error messages in MURAL and how to troubleshoot them.

Written by Jen Butler
Updated over a week ago

Frequently Asked Questions

Find answers to your most commonly asked questions

Written by Lucia
Updated over a week ago

FAQ: Recover a deleted mural, room, or workspace

With the right information, MURAL Support can help recover something you accidentally deleted.

Written by Jen Butler
Updated over a week ago

FAQ: SSO

Frequently asked questions in regards to SSO

Written by Lucia
Updated over a week ago

FAQ: Workspace settings

Frequently asked questions regarding workspace settings.

Written by Lucia
Updated over a week ago

FAQ: Collaborator roles and access

Find answers to some frequently asked questions about collaborator roles and access.

Written by Brian Saladino
Updated over a week ago

FAQ: Mural and canvas

Frequently asked questions about being in a mural.

Written by MURAL
Updated over a week ago

FAQ: Billing and plans

Frequently asked questions about billing and plans.

Written by MURAL
Updated this week

Join a mural or a room

Don't miss out on the collaboration.

Written by MURAL
Updated over a week ago

Switch from the Free plan to a paid plan

Make the most out of MURAL

Written by MURAL
Updated over a week ago

Upgrade from a Free Trial to our Free Plan

Written by MURAL
Updated over a week ago

MURAL Vocabulary

Learn a glossary of key MURAL-specific terms.

Written by MURAL
Updated over a week ago

What is the activity log?

Written by Perran Facey
Updated over a week ago

What are areas?

Written by Perran Facey
Updated over a week ago

What are connectors?

Written by Perran Facey
Updated over a week ago

What is the dashboard?

The dashboard is as a central hub to all your MURAL content

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Written by Emily Bianchi
Updated over a week ago

What are frameworks?

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Written by Emily Bianchi
Updated over a week ago

What are groups?

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Written by Emily Bianchi
Updated over a week ago

What is a guest?

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Written by Emily Bianchi
Updated over a week ago

What is a member?

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Written by Emily Bianchi
Updated over a week ago

What is the mini-map?

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Written by Emily Bianchi
Updated over a week ago

What is mouse mode?

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Written by Emily Bianchi
Updated over a week ago

What is a mural?

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Written by Emily Bianchi
Updated over a week ago

What are mural settings?

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Written by Emily Bianchi
Updated over a week ago

What are navigation settings?

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Written by Emily Bianchi
Updated over a week ago

What are permissions?

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Written by Emily Bianchi
Updated over a week ago

What are profile settings?

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Written by Emily Bianchi
Updated over a week ago

What is a room?

Written by MURAL
Updated over a week ago

What are templates?

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Written by Emily Bianchi
Updated over a week ago

What is a title or textbox?

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Written by Emily Bianchi
Updated over a week ago

What is trackpad mode?

Written by Perran Facey
Updated over a week ago

What is view-only?

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Written by Emily Bianchi
Updated over a week ago

What are visitors?

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Written by Emily Bianchi
Updated over a week ago

What is a workspace?

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Written by Emily Bianchi
Updated over a week ago

What are workspace settings?

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Written by Emily Bianchi
Updated over a week ago