If you go to create a new mural, but the New mural button is grayed out, here's a possible solution.
How to fix it
The New mural button is grayed out, so the user can’t create a new mural.
This error means you’re a member of the workspace, but not part of any rooms where you can create murals.
Create a room and create your murals there.
Still need assistance with errors in Mural? Check out our Error handling article collection or reach out directly to Mural Support.