The MURAL iOS and Android apps are Microsoft Intune protected and support advanced App Protection Policy and App Configuration Policy settings. To learn more, visit Microsoft's website.

Collaborating at enterprise-scale calls for extra measures to keep a company’s confidential information secure, especially when it’s being accessed from mobile devices. To help, organizations typically employ MDM (mobile device management) solutions to control how their devices are being used. If further protection is needed at the application level to support either corporate-owned or personal mobile devices, a MAM (mobile application management) solution is applied. For this purpose, MURAL offers a dedicated integration with Microsoft Intune.

The Microsoft Intune MAM integration is designed for situations where corporate devices already have Intune MDM in place or where personal devices can leverage the MURAL app with application-specific policies.

This article discusses the value of this integration from a company administrator perspective and also walks company members through accessing the MURAL app when this integration is in place.

Note: This integration is only available for MURAL Enterprise customers.


Contents


About the Microsoft Intune integration

With our Microsoft Intune integration, you have two options for securing overall access to the MURAL mobile app:

  • Strictly corporate devices: Your members can only access the MURAL application from a corporate device managed by Intune MDM (mobile device management).

  • Mixed corporate devices and personal devices: Members can access MURAL from corporate devices managed by Intune MDM or from a personal device.

Company administrators can reach out to a member of the MURAL Customer Success team to enable their preferred option.

Note: SSO (single sign-on) must be enabled in order to use this integration.


Access MURAL through Intune using an Android device

If your organization has Intune MAM in place, logging in to MURAL from your Android device for the first time requires a few extra steps. Before login is complete, Intune verifies your device type (corporate or personal) and ensures the proper security policies are applied.

To log in to MURAL using an Android device when Intune MAM is enabled:

  1. After downloading MURAL from the Google Play Store, open the MURAL app.

  2. Sign in with your email.

  3. If all check marks are green on the Device Compliance screen, tap Continue and skip to step 5. If you’ve already enrolled in Intune, you’ll see this screen first without needing to sign in.

  4. If the Device Compliance screen shows outstanding issues, resolve these issues. Then, proceed to step 5.

  5. Enter your email again.

  6. Tap SIGN IN.

  7. Select whether you are using a Corporate Device or a Personal Device (BYOD).

    Note: If your company is leveraging strictly corporate devices managed by Intune MDM, you will be prompted to log in using a valid Intune account and will not have the option to bypass Intune.

  8. The app redirects you to the Company Portal application to verify your credentials. If you don’t have this installed, you’ll be prompted to download it from the Google Play store.

  9. Sign in using your MURAL account credentials.

Now, you have access to your MURAL account on your Android device. This process is only required during your first time accessing MURAL from your device unless your organization changes its compliance policy. Then, you’ll be prompted to repeat the process. You may sign out from MURAL on your device as normal.


Access MURAL through Intune using an iOS device

If your organization has Intune MAM in place, logging in to MURAL from your iOS device requires a few extra steps. Before login is complete, Intune verifies your device type (corporate or personal) and ensures the proper security policies are applied.

To log in to MURAL using an iOS device when Intune MAM is enabled:

  1. After downloading MURAL from the Apple App Store, open the MURAL app.

  2. Enter your email.

  3. Tap SIGN IN.

  4. Tap Next.

  5. Select whether you are using a Personal Device (BYOD) or a Corporate Device.

    Note: If your company is leveraging strictly corporate devices managed by Intune MDM, you will be prompted to log in using a valid Intune account and will not have the option to bypass Intune.

  6. Tap OK to close the app.

  7. Reopen the app.

  8. Sign in using your MURAL account credentials.

Now, you have access to your MURAL account on your iOS device. This process is only required during your first time accessing MURAL from your device unless your organization changes its compliance policy. Then, you’ll be prompted to repeat the process. You may sign out from MURAL on your device as normal.


FAQ (Frequently asked questions)

  • What Intune policies does MURAL support?

    MURAL supports all Intune application policies (available on Intune SDK version v 12.3.1 or later). MURAL does not support device policies since they are handled at a device level, not within an app.

  • Do users lose any MURAL functionality when using Intune?

    No MURAL features are lost when using Intune beyond those directly controlled by the policies applied by the company in Intune.

  • What are some examples of policies commonly implemented through Intune with MURAL?

    Some example policies are:

    • Disabling copy or limiting it to a certain number of characters.

    • Disabling share option between apps.

    • Requiring a pin or biometrics to access the app.

    • Adding an inactivity timeout.

    • Adding an offline grace period to automatically wipe app data after a specified number of days offline.

    • Wiping app data remotely.

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