This is an article with the most frequently asked questions about working in murals.

Contents


What is the difference between a mural and the canvas?

A mural is the primary file you work in. The canvas is the background or surface on which a collaborator adds sticky notes, text, shapes, icons, images and other things within a mural.

A mural has a canvas. A canvas is part of a mural


How do I hide and unhide objects using the outline?

To hide and unhide objects:

  1. Right-click on the object or click and drag in the canvas to select multiple objects to hide. Select Add to outline.

  2. Enter a title for the new outline.

  3. Hover over the outline item? you want to hide and click on the eye icon to hide the object.

  4. Click on the eye icon to reveal or unhide the hidden objects, and they will appear in the mural again.


How do I restore the previous version of a mural?

We don't have a version control feature yet, but our product team is aware of this! You can check the Activity Log to see the history of changes (i.e., additions and removals of content to the canvas) and can even restore deleted elements.

A workaround, for now, would be to duplicate your mural every so often just in case any drastic changes are made to the original. Here’s how you can duplicate your mural.


How do I add a template to a mural?

To add a template to a mural:

  1. While the mural you’re working on is opened in a tab, open a new MURAL tab in your browser and go to Templates.

  2. Choose a template and select Create mural from template. Click create mural.

  3. Right-click on the canvas and select Unlock all. Click Unlock all elements.

  4. Hold down Shift + click and drag to select multiple contents or press Control+ A. Press Control + C to copy the content.

  5. Go back to the previous mural you’re working on, right-click and select Paste, or press Control + V.


What is the maximum canvas size?

MURAL has two canvas options: resizable and infinite.

When working on a resizable canvas, the maximum size is 60,000 by 60,000 pixels. You can use the default, the horizontal or the vertical. You can also choose a custom size!

Infinite canvas gives you the ability to have murals that have no borders. When working on an infinite canvas, there are no borders and no "maximum" sizes. Learn more about infinite canvas.


How can I share my content library?

MURAL currently doesn't have a shared content library feature yet, but a workaround would be to save your content from a content library to a mural and then publish it as a template. That way, all members will see the content from the template!


What do I do if my mural doesn’t export?

If you're having difficulties exporting your mural canvas as a PDF or PNG, try some of the following steps:

  • Make sure you don't have emojis on your canvas. These can prevent the export from rendering correctly.

  • If you have a framework on your canvas, try replacing that with an image (this sometimes causes failed exports, but our team is working on this!). For example, you can take a screenshot of the framework, then use that screenshot in place of the framework.

  • If you have special characters (e.g.., Kanji, Hiragana, Hanja, or Hanzi), try replacing those characters with a screenshot of the text.

If none of these workarounds work, please email us at support@mural.co with a copy of the mural URL you want to export, and our team will investigate.


How can I create a table using connectors?

To draw a table using connectors:

  1. Click the Shapes and connectors button on the left sidebar of your mural. Or hold down C and click and drag to create a line connector.

  2. Click and drag the connector to adjust the length as necessary.

  3. Press Control + D to duplicate the connectors and place them at the bottom.

  4. Select the connectors and click the Align icon on the toolbar. Select Align Left.

  5. Hold down C and click and drag vertically to add a column. Press Control + D to duplicate the connectors for the number of columns you want to add.

  6. Place the last connector at the end.

  7. Click and drag to select all the vertical connectors.

  8. Click the Align icon on the toolbar and select Distribute Horizontally.

Note: Use the Align tool to make sure your table has proper spacing.


How do I edit a framework?

MURAL’s embedded Frameworks are currently not editable, and we often get this request from users. Our team is working on changing this in the future!

A workaround, for now, would be to use a textbox with a white background to cover the title you want to change.

To cover the framework title:

  1. Click the Frameworks button on the left sidebar of your mural and choose a framework.

  2. Click the Text button and select Title.

  3. Drag the Title box and place it on the framework title you want to hide.

  4. Click the Background Color icon on the toolbar and change the color to White.

  5. Enter a new title in the title box to replace the default framework title.

Learn more about Frameworks!


How can I add bullet points to a list of items?

To add bullet points:

  1. Click the Text button on the left sidebar of your mural and select Text Box.

  2. Click on the "T" in the text box toolbar and choose the bulleted list icon.

Alternatively Use keyboard shortcuts. Simply type * or - and then spacebar to create a bulleted list in a text box.


How do I add a second page to a mural?

MURAL currently does not have a feature to add a second page to a mural. We suggest resizing the canvas to make sure that all your content fits in.


How do I indent an outline?

To indent an outline:

  1. Click the Frameworks button on the left sidebar of your mural and choose a framework.

  2. Enter a title for the framework. Right-click on the object and select Add to outline.

  3. Add another framework and enter a title. Right-click on the object and select Add to outline.

  4. Place the second object within the first area to indent the outline.

Note: This can only be done using frameworks.


How can I convert a resizable canvas to an infinite canvas mural (and vice versa)?

To convert a resizable canvas to an infinite canvas:

  1. Click the drop-down menu next to the mural name and select Duplicate mural.

  2. Enter a name for the duplicate mural, and choose where you want to store the duplicate.

  3. Tick the Infinite canvas checkbox and click Duplicate mural.

You now have a copy of your resizable canvas contents on a new, infinite canvas.

To convert an infinite canvas to a resizable canvas, follow the above steps, but do not tick the Infinite canvas checkbox in step 3.

Learn more about MURAL’s infinite canvas!


Can I enable the dot grid or snap to grid on a resizable canvas mural?

Definitely! The dot grid and snap to grid features were designed for infinite canvas but can also be applied to the resizable canvas! Learn more about dot grid and snap to grid on navigate a mural with ease.

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