Not everyone has the same collaboration needs in MURAL. We get that. To help facilitate efficient collaboration, we have different collaborator types: admins, members, guests, and visitors.
Here's how it's broken down:
Workspace admins manage the workspace.
Company admins manage company-wide settings.
Members are core team members or facilitators that have full collaboration access.
Guests are external stakeholders, partners, and clients outside of your company's domain. They have slightly restricted access.
Visitors are one-time collaborators with restricted access. If enabled, visitors will also be able to edit and add content to the mural anonymously (or with their name) in a mural without an account via the visitor share link.
On the Education plan, you can invite anyone in as a guest, regardless of domain.
Visitors can not see keyboard shortcuts nor chat with support.
Company admins are only available for those on the Enterprise plan
Guests and visitors may be disabled on some Enterprise plans depending on company settings
Free plans have unlimited members and visitors, yet have other limitations in comparison to paid plans. You can read more here. (insert link here)