MURAL is a HTML5 web application and works best with Chrome, but we also support Edge, Firefox, and Safari. We also have native apps for Windows 10, iOS (App Store), Android (Google Play store), and Microsoft Surface Hub.

Wondering what browser and software versions you need to collaborate most efficiently in MURAL?

Here's a list of supported browsers and versions when using the MURAL web app:

Supported browsers

  • Chrome: 79 or above.

  • Edge: 79 or above.

  • Safari: 13 or above.

  • Firefox: 72 or above.

Note: We recommend using Chrome or Firefox for an optimal collaboration experience. MURAL is not available on Internet Explorer.

Supported mobile devices

  • iPhone 8 Plus or newer.

  • iPod Touch 6th generation or newer.

  • iPad 5th generation or newer.

  • iPad Pro.

  • iPad mini.

  • Android phones.

  • Android tablets.

Supported mobile OS

  • iOS 13 or greater.

  • iPadOS 13 or greater.

  • Android 10 or greater.

Touch screen devices

MURAL will work on any touch screen device that runs Windows 10 using our MURAL for Windows app. This MURAL application requires a minimum of 16GB RAM and the latest touch screen technology. MURAL has a Windows application specifically created for Microsoft Surface Hub and Surface Hub Pro.

On some touch screens without an internal Windows OS (sometimes called NUC, OPS, or Optiflex), you may connect a Windows 10 laptop with a HDMI and USB-C cable and run MURAL from there.

Note: MURAL currently is not compatible with dedicated devices running Android, including DTEN and Neat. Other Android OS devices such as Vibe, Avocor, Google Jamboard, SMART Board, Newline, and Commbox may run MURAL if a web browser is available. Come back to this page to see the latest updates if considering a touch screen running Android.

Performance with multiple collaborators

MURAL magic works best when you're collaborating with your colleagues, but you can sometimes have too much of a good thing! We have tested MURAL with over 500 concurrent collaborators in a single canvas, and the platform remains stable. Your experience may vary depending on the number of elements that collaborators create at the same time, so we advise planning your activities to avoid hundreds of widgets to be created in a few seconds to support more concurrent collaborators.

Also, be mindful that some collaborators may have less powerful computers than others, or may even join from their mobile device. Keeping your mural lightweight will help all participants have the best experience. For more information, check out our article best practices for better performance in MURAL.

We're constantly improving our back-end infrastructure to make it possible to collaborate with even more of your colleagues at once!

Did this answer your question?