As a company administrator, you get to set the stage for your organization’s experience using Mural. Most importantly, you want to ensure that new Mural members have access to the workspace (or workspaces) they need as soon as they sign up. For this, you have two options: assign a default workspace (recommended) or let new members select from a screen of discoverable workspaces.
Assign a default workspace (recommended)
Tip: This method is recommended because it streamlines the process both for new members joining Mural and for administrators on the back end.
Your company’s Mural account can have several workspaces. So, it’s important that your members have access to the right workspaces when they first sign up for Mural. (In fact, they won’t be able to do much of anything if they don’t have access to a workspace, so making sure they do is crucial.)
From the company dashboard, you can assign a default workspace that all of your members will gain access to when they join Mural. By setting a default workspace, you ensure that all new members have access to a Mural workspace right off the bat, which lets them start collaborating immediately. They can always join other workspaces, but having a default workspace gives them a good starting point.
To set a default workspace:
Click your avatar in the top right corner of Mural.
Select Company administration.
Click General in the left sidebar.
Select the Set a default workspace for new company members checkbox. A dropdown appears showing your company workspaces.
From the dropdown, select a workspace to serve as the default.
Click Save changes.
Now, whenever someone new from your organization joins Mural, they’ll be added to this workspace automatically. From there, they can see murals and rooms on their dashboard, and even create their own from scratch.
Let new members join discoverable workspaces
If you don’t want to set a default workspace, that’s totally fine. However, it’s important to understand what the experience looks like for a new Mural member when no default workspace is set.
When someone joins Mural for the first time and no default workspace is assigned, they land on a workspace selection page. This page shows a list of discoverable workspaces (workspaces open and available for new members to join). They can also choose to create their own new workspace, if you’ve enabled this on the company dashboard. Here’s what that screen looks like:
This page shows only discoverable workspaces in your company. A discoverable workspace is one where the workspace’s join permissions are set to let anyone in your organization find it. So, workspaces that are invite-only won’t show on this screen, which means new members won’t be able to join them on their own. You might consider making a workspace invite-only if it contains sensitive information or you don’t want to manage requests to join it.
To let new members join discoverable workspaces:
Note: If you haven’t set a default workspace for new members, they already see the workspace selection page upon sign-up. You only need to follow these steps if you’re switching from the first option (assigning a default workspace) to this one.
Click your avatar in the top right corner of Mural.
Select Company administration.
Click General in the left sidebar.
Deselect the Set a default workspace for new company members checkbox.
Select the Allow company members to view discoverable workspaces checkbox.
Click Save changes.
Now, new Mural members in your organization will be directed to the workspace selection page rather than a default workspace.
To ensure a workspace shows on the workspace selection page for new members, update that workspace’s join permissions to allow anyone in your organization to join. Either a company admin or a workspace admin can do this directly from the workspace settings page. Here are the options for each workspace:
Members can join automatically (discoverable): Lets new members join the workspace without an invitation or requesting to join. The workspace will show on the discoverable workspaces page when a new member joins Mural.
Members can join by request (discoverable): Lets new members request to join the workspace. A workspace admin needs to approve the member’s request before they can access the workspace. The workspace will show on the discoverable workspaces page when a new member joins Mural.
Invitation only (not discoverable): New members must be invited to the workspace to join it. Members will not be able to find the workspace unless they are invited, so the workspace will not show on the discoverable workspaces page when a new member joins Mural.
To make a workspace discoverable (as a company administrator):
Click your avatar in the top right corner of Mural.
Select Company administration.
Click Workspaces in the left sidebar.
Click a workspace name to access its settings.
Scroll down to Join workspace permissions.
Select the Anyone at [your company] can find and join this workspace checkbox.
Select if you want members to be able to join Automatically or By request from the Can join dropdown.
Click Save changes.
Now, the workspace is discoverable, and new members will be able to join it (either automatically or by request) from the discoverable workspaces page they land on when they join Mural.