Signing up for Mural is easy. If you have a Google or Microsoft account, you can link that account to Mural for quick access. If you don’t, signing up with your email address is just as simple.
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Sign up with Google
When first creating your Mural account, you can choose to sign up with Google (or Gmail). This lets Mural borrow your basic Google account details for use in Mural. (Don’t worry, we never store your Google or Gmail passwords—those are yours and yours alone!)
To sign up with Google:
Visit the Mural sign-up page.
Type your first name.
Type your last name.
Type your Google/Gmail email address.
Complete the CAPTCHA.
Click Sign up.
Click Continue with Google and follow the steps to link your account.
Now, your Mural account is good-to-go using your Google details. You’ll be prompted to create or join a workspace, depending on your account type.
Note: Once you’ve signed up using Google, you can’t change your account’s email address. If you no longer have access to your email address, contact Mural Support.
Sign up with Microsoft
When first creating your Mural account, you can choose to sign up with Microsoft (or Outlook). This lets Mural borrow your basic Microsoft account details for use in Mural. (As always, your Microsoft password is never stored within Mural, so you don’t need to worry about that.)
To sign up with Microsoft:
Visit the Mural sign-up page.
Type your first name.
Type your last name.
Type your Microsoft/Outlook email address.
Complete the CAPTCHA.
Click Sign up.
Click Sign in with Microsoft and follow the steps to link your account.
Now, you’re up and running in Mural using your Microsoft account details. You’ll be prompted to create or join a workspace, depending on your account type.
Note: Once you’ve signed up using Microsoft, you can’t change your account’s email address. If you no longer have access to your email address, contact Mural Support.
Sign up with email
You can sign up for Mural even if you don’t have a Google or Microsoft email. You’ll just need to verify your email address while signing up. Other than that, the process is the same.
To sign up with email:
Visit the Mural sign-up page.
Type your first name.
Type your last name.
Type your email address.
Complete the CAPTCHA.
Click Sign up.
Check your email for the verification code.
Enter the code in Mural to verify your email.
And that’s it! Now you’re ready to go. Next, you’ll be prompted to create or join a workspace, depending on your account type.
If you don’t receive a verification code, first try clicking Send a new code on the Mural activation screen.
If that doesn’t work, try the following:
Check your spam folder.
Double-check the email you entered on the verification page, ensuring it’s correct.
Work with your IT department to ensure they aren’t blocking you from receiving Mural emails. They can do this by allowlisting the following domains:
198.2.187.112
198.2.186.103
If you have any further questions about starting an account, reach out to our customer support team.
Sign up with an invite link
Sometimes, your first time accessing Mural will be through an invite link. If a colleague sends you a link to access a mural, they’re eager to collaborate with you—but it doesn’t mean you have an account! So, use the steps below to create your account using an invite link.
To sign up after receiving an invite link:
Click the invite link you received or paste the URL into your browser.
Type your email on the sign in page.
Click Join mural.
If you’re new to Mural, a message appears prompting you to create your password.
Click create a password.
Follow the steps above to sign up with email.
Once your account is created, visit the invite link again to access the mural shared with you. From there, enjoy your collaboration!