Regularly updating your password means securing your MURAL content in the long run. This is helpful if you change devices and want to ensure that your account is protected.


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Notes:


Reset your password from the profile settings

Like with most apps, it is best to reset your password periodically to enhance security in your account.

To reset your MURAL password:

  1. Click your profile photo or profile name in the lower left-hand corner of the dashboard.

  2. Select Profile settings.

  3. In the Profile screen, click Reset Password.

  4. An email to reset your password will arrive in your inbox. Click RESET MY PASSWORD.

  5. Enter a new password and confirm.

  6. Click Save and continue.

Note:

  • If you’re logging in with Google or Microsoft SSO (Single Sign-On), you will be logged in with your Google or Microsoft credentials and will not be able to reset your password.

  • You can disconnect your account from SSO by reaching out to support@mural.co. This is not possible if your organization has company-wide SSO.


Reset your forgotten password

Forgot your password? Don’t worry, it happens to the best of us. Resetting your password is simple.

To reset a forgotten password:

  1. Go to app.mural.co.

  2. Type your email address.

  3. Click Sign in.

  4. Click Forgot your password.

  5. Click Send reset email.

Check your inbox for an email from us! From your email, you can easily follow the flow to reset your password! 😊

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