The MURAL App for Webex allows you to easily add a shared digital canvas to any space in Webex Messaging and start collaborating visually using sticky notes, drawings, images, diagrams, templates, facilitation features, and more.
To get started, you’ll need to install the MURAL App for Webex.
Installing the the MURAL App for Webex
You will need to add the MURAL App to your Webex instance. Follow these simple steps:
The Webex administrator for your company must enable Webex Tabs. Here are Webex's instructions.*
Once Webex Tabs are enabled, users will be able to access MURAL by clicking on +Apps in a Webex space and choosing MURAL.
*Specifications: If you’re on a MURAL Enterprise Network plan, your MURAL administrator will also need to enable the integration in the company dashboard.
Getting started with the the MURAL App for Webex
Once you’ve enabled Tabs in your Webex instance, you can begin adding murals as tabs inside of spaces in Webex Messaging.
To add a mural to a Webex space:
Go to or create a space in Webex
Click on “+Apps”
Select MURAL (Note: if MURAL doesn’t show as a listed option in the apps, you may need to contact your Webex administrator and provide these instructions.)
Sign into MURAL from Webex
Select a mural or create a new one (you can filter by workspace, room, and mural status) to pin as a tab in the space
To remove a mural from a Webex space:
Click on the title of the mural in the tab
From the dropdown menu, choose Edit
Select remove in the confirmation popup
From the dropdown, you can also expand the mural to full screen, edit the name of the tab (this doesn’t change the name of the mural), and view information.
Tips for using the the MURAL App for Webex
Visual thinking and Facilitation Superpowers features
The MURAL App for Webex offers the same set of powerful visual collaboration tools as the web app. You can add sticky notes, draw, add shapes, diagram, use the content library, expand the size of the canvas, and much more.
You can also use Facilitation Superpowers to summon collaborators, vote, work in private mode, and much more.
You’ll notice that you will only see avatars (typically found in the bottom of the mural) when other collaborators are in the mural at the same time.
To access features typically found in the top bar of a mural, simply hover over the top of the mural. We’ve hidden the top bar to provide more area for collaboration. Here you’ll find many facilitation superpowers and features such as commenting and find.
Sharing the mural is easy and secure inside of Webex. The MURAL App for Webex follows the same sharing permissions as in the web app, but you’ll notice there isn’t a share button on the top bar. To change permissions, you’ll need to go to the web app.
If visitor links are enabled for a mural, anyone who can access the Webex space can access the mural as a visitor without needing to sign in. If visitor links are disabled, anyone in the space who wants to access the mural must sign in and have permission to access it.
Navigation within the MURAL App for Webex is the same as the web app except that the mini-map in the bottom right corner is collapsed. Click on it to expand it and navigate around the mural.
Can visitors access murals inside of a Webex space?
Yes, they can only join existing murals in the space and visitor links must be enabled for that mural. Only members can create new tabs.
Can guests access murals through Webex?
Yes, guests can access murals from a tab in Webex but they cannot create a new tab. The guests would need to have permission to access to the mural as well as the Webex space.
Where are the avatars?
You will only see avatars when there is more than one person working in the mural. You can only see two participant’s avatars at a time; you can scroll to see the others.
Can I use Facilitation Superpowers in the MURAL App for Webex?
Yes! These features are located in the top bar (need to hover over it to make it appear) or by clicking on the avatars (only appear when more than one collaborator is in the mural). You also need to be a facilitator in the mural.
What impact does this have on QEM measures?
Interactions in the MURAL App for Webex count the same as they would on the web.
When searching for a mural to add, can I sort the murals to help find what I’m looking for?
Yes, you can sort the murals by last modified, last created, or oldest.