Why is training important?
Training new collaborators to use MURAL helps your team become more efficient, transparent, and aligned. A carefully planned training session will speak to the needs and interests of users in various roles and lead to quicker adoption.
How do you train new users?
First, briefly explain what MURAL is: MURAL is an online canvas that lets people share and visualize ideas together.
Then, guide them through their first session by inviting them to a mural and showing them how to leverage the features to collaborate effectively.
Training Template: Use this template to onboard new users!
8 Key Features to Explain
- Navigation: zoom, scroll, move
- Add a sticky note: share your thoughts
- Share a mural: invite more collaborators
- Dot voting: decide on next steps
- Follow me: show what you’re viewing
- Add an image: visualize your ideas
- Frameworks: organize your thoughts
- Timer: timebox your activities
1. Understand the Target Goal and Logistics
Explain why you’re using MURAL and the value it brings to your team. Show a use case of how MURAL helped you or your team:
- Which challenge did MURAL help you solve?
- What was your solution in MURAL?
- What benefit did this solution bring you?
Give an overview of your team’s account and explain the difference between workspaces, rooms, and murals.
Share 1-3 habits participants can start doing right after the training. For example:
2. Invite the Participants to MURAL
Invite the participants to the training session.
You can use this template for insipiration. Make sure you add a link to access the workspace, room or mural.
Use the "Share" button (top right) to invite someone on MURAL
Create a calendar event to invite new users. Define which conference call tool will be used for the online session.
(Optional) Use the “Project Kickoff Activity” template to introduce MURAL and get to know the participants better.
3. Prepare and Present the Content
Duplicate the “User Training” template and move it into your workspace/room. The template has placeholders for sections you can customize.
Practice giving the presentation. It’s recommended to have 2 facilitators: one can add and organize content on the mural, while the other presents.
Keep the participants engaged in different ways throughout the training. For example:
- Ask people to contribute in the chat
- Ask the participants which use case they would like to learn more about in a poll
Share Resources & Follow Up
Include additional resources for participants to read and send a follow up message after the training. These can be links to:
Share the link to MURAL’s Live Demo. This is a free, online session run by MURAL’s team to introduce the tool and show the basic features for all types of users. Share this link.
Use your internal communication channels to share training content. Post the recording of the training and your insights so the rest of your organization can learn too!