Step 1 - Jira Admin - Install the Jira integration

Complete these steps to be able to create Jira issues directly from sticky notes and text boxes in your murals.

Submitting the JIRA URL

*Specifications: Jira is only available for our Business and Enterprise plans. After the integration has been installed, it needs to be enabled at an individual level.

  1. A Jira admin must sign in to their Jira account and in the left side bar, click on 'Settings'. Then go to ‘Products’ and then to ‘Application Links’

2. Enter https://app.mural.co/ into the field and click 'Create new link'

3. Enter “MURAL” for Application name, scroll down all the way and be sure to check the 'Create incoming link' checkbox, and click 'Continue'.

4. Enter the following information into the three fields and click 'Continue'.

Consumer Key: MURAL

Consumer Name: MURAL

Public Key:

-----BEGIN PUBLIC KEY-----MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC1amVJlMgLI6sPdg72BIsjtnQ65LyDK/O+j2vuAp/rnYTpu/VE3O+MB91M/WyTv0+oyaK+eZRRXhBGEKIvF3sJ/nDtf2cUqmqSZDhUNIFgQAwk8gW65agg/S9DpaQjMEKXDcNz+FXvJFaV5PZeFUZ7xS9VatMsTF6zl8GRPiPLBwIDAQAB-----END PUBLIC KEY-----

5. Done! Now the Workspace Admin should take care of the next step.

Step 2 - Workspace Admin - Connect your workspace to a JIRA instance

Complete these steps to be able to create Jira issues directly from sticky notes and text-boxes in murals.

Submitting the Jira URL

*Note: A workspace admin must go to https://app.mural.co/me/integrations. If you aren't the workspace admin, you can send this article to somebody who is so they can complete the steps.

1. Click 'Connect' under the Jira integration. If you see options for different workspaces, select the workspace where you want to create JIRA issues.

2. Type the URL of your Jira organization and click 'Next'.

3. Click 'Connect' next to the URL you connected under Jira.

4. Click 'Allow'.

5. Done! You can now create Jira issues directly from your murals. Learn how.

Contact IT to finalize

If you are running Jira Server or Data Center and would like to integrate it with MURAL, you will need to contact your IT Admin for them to allow the following domains:

Once they are allowed, you should be able to set up the Jira integration following the steps from above.

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